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Social Performance & Stakeholder Engagement 


Gaining local community and other stakeholders' acceptance of a development or operation requires an understanding of the social context, careful planning and community engagement. This ensures customers are able to anticipate and manage social impacts and expectations, as well as deliver real benefits. Building trust and remaining focused throughout development and operation is critical to sustaining a company’s social license to operate.

Failure to gain and maintain a social license to operate can lead to:

  • Blocked access to land, shared infrastructure, and resources            
  • Unstable operating environment
  • Increased financial risk and direct costs
  • Delayed production
  • Loss of project approvals
  • Damage to reputation
  • Reduced investor confidence


Our social performance and stakeholder engagement consultants have proven project success working with project and operations teams to effectively manage social risks and opportunities throughout the asset lifecycle.

Our core services include:

  • Stakeholder engagement strategy and plans
  • Social baseline studies and surveys
  • Public consultation and disclosure
  • Landholder liaison
  • Social and economic impact assessment
  • Resettlement action planning
  • IFC and World Bank social management planning and systems
  • Local content strategy and plans
  • Community health, safety and security
  • Indigenous participation planning and development
  • Cultural heritage protection
  • Accommodation strategies
  • Community-based monitoring and capacity building
  • Auditing of corporate social responsibility initiatives



Managing Consultant

Louise Porteus

©2008 - 2012 WorleyParsons Ltd