Thank you for visiting our website. This privacy standard sets out how the Worley group of companies (“Worley” or “We”) processes the personal information of our website visitors, and clients. It also describes the cookies we may use and send to your computer or mobile device. Please note that this privacy standard is not an exclusive description of how Worley processes the personal information of individuals.
How we collect personal information
We will collect and store your personal information when you interact with our website or, as a customer, request our products or services. We collect personal information in writing, by telephone, by e-mail and by online applications.
Worley collects personal information directly from the individual to whom it relates, except where that individual has consented to Worley collecting the personal information from a third party or the law otherwise permits Worley to do so.
What personal information do we hold about you
Personal information means any information relating to a person that enables them to be identified either directly or indirectly. Personal information that we hold about you may include your:
- email address
- phone number
- IP address
- location data.
If you are a client, personal information that we hold about you may include the same information listed above, along with your language, gender, and date of birth, fax and social network accounts. We may also process your function/job title within the company and your work email address and your company’s name, postal address, VAT and/or company number.
How we use your information
We will use your personal data, and may share your personal data with other parties acting on our behalf, for one or more of the following purposes:
- to conduct research about the use of our website
- to assess and respond to a complaint you might make to us
- for our own administrative purposes, including training our staff, conducting internal audits or transferring assets as part of a sale, purchase or investment in the business
- if you are a client, to carry out our contract with you
- for market research purposes
- to conduct investigations of suspicious or harmful activity
- to comply with Worley’s regulatory and legal obligations.
We do not sell your personal information to others. If we wish to use your personal information for a purpose beyond that for which it was originally provided, we will ask for your consent or seek to rely on another valid legal ground to process your personal information in accordance with the applicable law.
Information for marketing purposes
Where you have consented to us using your personal data for marketing purposes, we may use your information to conduct marketing and data analysis or to send you updates and news concerning Worley and its business partners.
If at any time after you have consented to us using your information for marketing purposes and you wish us to stop using your information for these purposes, please email us at DPO@worley.com.
Grounds for processing
To process your data lawfully we need to rely on one or more valid legal grounds. The grounds we may rely upon include:
- your consent to particular processing activities. For example, where you have consented to us using your information for marketing purposes
- our legitimate interests as a business (except where your interests or fundamental rights override these). For example, it is within our legitimate interests to use your data to prevent or detect fraud or abuses of our website
- our compliance with a legal obligation to which Worley is subject. For example, we have a duty to investigate and respond to complaints made against us and may need to process your personal information as part of such investigation
- if you are a customer, because processing your personal data is necessary for the performance of a contract.
Disclosure of your personal information
There are circumstances where we may wish to disclose or are compelled to disclose your personal data to third parties. This will only take place in accordance with the applicable law and for the purposes listed above. These scenarios include disclosure:
- to our subsidiaries, branches or associated offices
- to our outsourced service providers or suppliers to facilitate the provision of our services, for example, the disclosure to our data center provider for the safe keeping of your personal data
- to third party service providers and consultants in order to protect the security or integrity of our business, including our databases and systems and for business continuity reasons
- to another legal entity, on a temporary or permanent basis, for the purposes of a joint venture, collaboration, financing, sale, merger, reorganization, change of legal form, dissolution or similar event. In the case of a merger or sale, your personal data will be permanently transferred to a successor company
- to legal advisers who may need to manage or litigate a claim
- to public authorities where we are required by law to do so
- to any other third party where you have provided your consent.
International transfer of personal data
We may transfer your personal data to a third party in countries outside the EU for further processing in accordance with the purposes set out in this policy. In particular, your personal data may be transferred throughout the Worley group and to our outsourced service providers located abroad. In these circumstances we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate technical, organization, contractual or other lawful means. Please contact the Worley Data Protection Office for a copy of the safeguards which we have put in place to protect your personal data and privacy rights in these circumstances.
We may disclose your information to any person as required by law and specifically to any government agency if we believe in good faith that we must do so to comply with the law or that doing so is required to prevent, detect, investigate or remedy improper conduct potentially affecting Worley.
Retention of personal information
Confidentiality and security
Worley is committed to:
- seeking to safeguard all personal information that you provide to us
- seeking to ensure that it remains confidential and secure
- taking all reasonable steps to ensure that personal privacy is respected.
By giving us information or allowing it to be collected, to the fullest extent permitted by law, you agree that you will not make any claims against, and that Worley will not be held liable for, any claims, losses or damages which may result, directly or indirectly, from collection of that information, including from misuse, unauthorized access or disclosure and loss or corruption by computer viruses and other sources of harm to the information we collect.
Your rights with regards to your personal information
Data protection law provides individuals with certain rights, including the right to: access, rectify, withdraw consent, erase, restrict, transport, and object to the processing of, their personal information. Individuals also have the right to lodge a complaint with the relevant information protection authority if they believe that their personal information is not being processed in accordance with the law. Further information about your rights is set out below:
- Right to obtain a copy of your personal information. You have the right to obtain a copy of the personal information we hold about you. All requests for access to personal information should be made here. You may be required to submit a proof of your identity and a fee.
- Right to rectification. You may request that we rectify any inaccurate and/or complete any incomplete personal information. If we disagree and believe the information to be accurate and complete, we will advise you and include a notation on the record that you dispute the information’s accuracy. Requests for corrections or supplements to all other personal information should be made here. We will respond to your request to correct or supplement your personal information within a reasonable time period and, in any event, within any time period specified in relevant laws.
- Right to withdraw consent. You may, as permitted by law, withdraw your consent to the processing of your personal information at any time. Such withdrawal will not affect the lawfulness of processing based on your previous consent. Please note that if you withdraw your consent, you may not be able to benefit from certain service features for which the processing of your personal information is essential.
- Right to object to processing. You may, as permitted by law, request that we stop processing your personal information.
- Right to erasure. You may request that we erase your personal information and we will comply, unless there is a lawful reason for not doing so.
- Your right to lodge a complaint with the supervisory authority. We suggest that you contact the Worley Data Protection Office about any questions or if you have a complaint in relation to how we process your personal information. However, you do have the right to contact the relevant supervisory authority in the relevant country directly.
Our website provides hyperlinks to websites owned and controlled by others. Worley is not responsible for the privacy practices of any website that it does not own or otherwise control.
Where you submit information on behalf of another person, you confirm that you have made that person aware of how we may collect, use and disclose their information, the reason you have provided it, how they can contact us, the terms of this policy and that they have consented to such collection, use and disclosure.
Compliance with Privacy Laws
Worley complies with the data protection and privacy laws to which it is subject. You should satisfy yourself that you are familiar with those laws, including any exceptions which may apply under them. You should also be aware that privacy laws in various jurisdictions may change from time to time.
Except to the extent expressly stated otherwise in this policy, Worley accepts no obligations with respect to the handling of personal information other than those mandated by law in the country which has, or counties which have jurisdiction over Worley in any given circumstances.